Welcome to DREAM CLEAN AMERICA LLC! Our cleaning company offers residential and commercial cleaning services in New York City. Please read the following terms and conditions carefully, as they apply to all of our services.

Service Agreement By hiring DREAM CLEAN AMERICA LLC for your cleaning needs, you agree to the terms and conditions outlined herein. These terms and conditions constitute a binding agreement between you and DREAM CLEAN AMERICA LLC.

1. Payment Payment is due in full at the time of service. We accept cash, credit cards, and checks. Checks should be made payable to DREAM CLEAN AMERICA LLC. Late payments may be subject to a late fee of up to 5% of the total amount due.

2. Cancellation Policy We understand that life can be unpredictable. If you need to cancel or reschedule your cleaning appointment, please let us know at least 24 hours in advance. If you cancel less than 24 hours before your scheduled appointment, you may be subject to a cancellation fee of up to 50% of the total service fee.

3. Liability While we take great care in providing our cleaning services, accidents can happen. DREAM CLEAN AMERICA LLC is not responsible for any damages that occur during the cleaning process, unless they are the direct result of our negligence. If you have any concerns, please let us know as soon as possible.

4. Confidentiality At DREAM CLEAN AMERICA LLC, we take your privacy seriously. We will not share your personal information with any third party, unless required by law.

5. Health and Safety We strive to maintain a safe and healthy working environment for our employees and clients. If you or anyone in your household or place of business is sick, please let us know before our visit. We reserve the right to cancel or reschedule our appointment if we believe there is a risk to our employees' health and safety.

6. Termination of Service We reserve the right to terminate our services at any time, for any reason. If we terminate our services, we will refund any payment for services not yet rendered.

7. Complaints If you have any complaints about our services, please let us know as soon as possible. We will do our best to address your concerns and resolve the issue to your satisfaction.

8. Changes to Terms and Conditions DREAM CLEAN AMERICA LLC reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately.

By using DREAM CLEAN AMERICA LLC's services, you agree to these terms and conditions. If you have any questions or concerns, please don't hesitate to contact us.